Shipping Policy
At Ferrario Coffee, we aim to prepare and dispatch your order as quickly as possible so you can enjoy your coffee at its best.
Dispatch
We aim to dispatch all orders within 48 hours of receiving your order, excluding weekends and UK bank holidays.
During particularly busy periods, we will always do our best to maintain this timeframe and will let you know if we anticipate any significant delay.
Delivery
Orders are sent using a recognised and reputable postal or courier delivery service.
Delivery times provided at checkout or after dispatch are estimates and may vary depending on the delivery provider, destination and circumstances outside our control.
Delivery Delays
Once your order has been handed to the postal or courier service, delivery is managed by that provider. Ferrario Coffee cannot accept responsibility for delays caused by the postal or courier service or other circumstances outside our reasonable control.
If your order appears to be significantly delayed or lost, please contact us and we will do our best to assist you in resolving the issue with the delivery provider.
Delivery Address
Please ensure that the delivery address provided when placing your order is complete and correct. Ferrario Coffee cannot be responsible for delivery problems resulting from incorrect or incomplete address information supplied by the customer.
Questions About Your Delivery
If you have any questions about your order or delivery, please contact Ferrario Coffee and we will be happy to help.
Ferrario Coffee
Drin Coffee; Save Lives